Use this ZIMSEC O-Level Business Studies Paper 2 2024 marking scheme for checking answers, revision, and exam preparation in Zimbabwe.
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This is the ZIMSEC O-Level Business Studies marking scheme for Paper 2 from 2024. It shows how marks are awarded, so you can mark your own answers.
4
Section A: Data response
Expected Answers
1 (a) Define the term lean production as used in the passage.
[3]
Producing goods and services with the minimum waste of resources while maintaining high quality. (2) eg the use of Kaizen approach ahd TQM (1)
ORA up to 2 manse for a cle-fo
(b) (i) Calculate the capacity utilisation for the period 2019 and 2020. [4]
Formula:
\[
\text { Capacity utilisation }=\frac{\text { Current output }}{\text { Maximum output }} \times 100
\]
2019:
\[
\frac{300000}{400000} \times 100=75 \% \quad \begin{array}{l}
{[1 \text { mark for correct process] }}
{[2 \text { marks for correct answer }]}
\end{array}
\]
2020:
\[
\frac{200000}{400000} \times 100=50 \%
\]
[1 mark for correct process]
[2 marks for correct answer]
◯ Fr
[4]
- increased competition.
- use of outdated machinery.
- poor employee morale
ORA
1 mark for point identification
1 mark for explanation
(c) Explain the importance of effective communication to a firm such as Jk Fashions Ltd.
[4]
- to motivate workers.
- to reduce conflicts.
- to reduce mistakes.
- to enable the accomplishments of objectives.
- to coordinate activities.
ORA
1 mark for point identification
1 mark for explanation
(d) Evaluate non-financial motivators that can be used by Jk Fashions Ltd. [10]
Non-financial motivators include:
- job design (job rotation, job enlargement, job enrichment)
- empowerment
- autonomous group working
- recognition
- job evaluation