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First page of ZIMSEC O-Level Business Studies Paper 1 November 2020 Marking Scheme

ZIMSEC O-Level Business Studies Paper 1 November 2020 Marking Scheme

Use this ZIMSEC O-Level Business Studies Paper 1 November 2020 marking scheme for checking answers, revision, and exam preparation in Zimbabwe.

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Exam board
ZIMSEC
Subject
Business Studies
Level
O-Level
Document
Marking Scheme
Paper
Paper 1
Session
November
Year
2020
File
PDF, 2.3 MB

About this marking scheme

This is the ZIMSEC O-Level Business Studies marking scheme for Paper 1 from November 2020. It shows how marks are awarded, so you can mark your own answers.

Other years: Business Studies O-Level

Text from the first page

4

Section A [70 marks]
(a) State two ways of increasing capacity utilisation.

[2]
of
- rationalisation →redmámy capacity
- outsourcing - Subountracting
re deployment of factors of production
ORA - increasing sales
One point one mark
mork fration $2 \times 1$
- Increasing promotion
to increase admanal.
- increasmy woskáparce hours ey eara slifes.
- Enconiage ovestive
- Employ temporary staf
- Cumprove technology.
(b) Distinguish between job and batch production.
- Inardare input

Job
Batch
- production of one-off item especially - designed for the customer
- unique products produced production of identical goods in groups or in separate lots.
- produced as per order standardised products produced.
- no economies of scale enjoyed. produced for stocking.
- requires multi-skilled workers enjoys economies of scale. ORA requires less skilled workers.

One point one mark
One sided maximum

$4 \times 1$

Maximum

2 marks
4 marks

One
Matching factors developep point $(1 \times 2)$
Explain any two ways of reducing barriers to effective communication.

[4]

message should be clear and precise/clarify wessege.
Use of proper channels.
Use simple language / appropriate language/avoid technical jurgou.
Give room for feedback- to ensure understany.
- Coniminicating facee to face mportant isshes where porsible

Physical environment might be appropriate.
ORA

One point one mark
One point developed
Maximum marks
$2 \times 1$
2 marks
4
- Hamonise boay

Ξ такер [polow - up
- repetition for emphasis.
- Developing yood lestemny

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